About Us:

At Logic Executive Search and Workplace Solutions we strive to be a valued, strategic business partner providing the highest level of executive recruitment expertise and customized workplace strategies.

The Opportunity:

Our client is looking to add a Collections Administrator to their team in Windsor, Ontario. The Collections Administrator will be responsible for managing customer accounts, following up on outstanding balances, resolving billing discrepancies, and ensuring timely payment collection while maintaining strong customer relationships. This position will also support account reconciliations, payment processing, reporting, and coordination with internal departments to help maintain accurate financial records and efficient collections operations.

Position Availability:

• This posting is for a vacancy within the organization

What’s In It For You?

• Base Salary Range: $50,000-$60,000
• Comprehensive Benefits Package
• RRSP Contribution
• Opportunity to work for a growing organization

What You’ll Be Responsible For:

• Collecting outstanding payments and working with customers to establish payment arrangements
• Maintaining accurate and up-to-date customer account records while reviewing overdue accounts and taking appropriate follow-up actions
• Handling customer inquiries professionally, including preparing reconciliations and statements, resolving payment disputes, and processing payments and refunds
• Compiling weekly customer account reports and providing updates to management
• Applying customer payments to the appropriate invoices and accounts
• Preparing invoice corrections and payment adjustments as required
• Tracking customer invoices against approved purchase orders when necessary
• Contacting customers regarding overdue balances through phone, email, and mail correspondence, including conducting timely follow-ups
• Recommending escalated collection actions or service discontinuation when required, while coordinating with internal teams
• Supporting additional administrative and accounting-related duties as needed

The Ideal Candidate:

• Post-secondary education in Accounting, Finance, Business Administration, or a related field
• Has strong verbal and written communication skills
• Possesses excellent negotiation and customer relationship management abilities
• Proficient with Sage 300 and Microsoft Excel
• Previous experience in collections, finance, accounts receivable, or customer service
• Highly organized with strong attention to detail and problem-solving skills
• Able to manage multiple priorities in a fast-paced environment while maintaining professionalism

Logic Executive Search and Workplace Solutions is dedicated to supporting opportunities that reflect the diversity of the communities we serve. We value diverse perspectives and experiences, and encourage individuals from all backgrounds to apply, including those who may not meet every requirement listed.

If you are interested in applying for this position, please forward a copy of your resume to emily@logicexecutivesearch.com. We thank all those who apply for this role, however, only those selected for an interview will be contacted.

Logic Executive Search and Workplace Solutions is committed to providing accessible employment practices that follow the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Should you require accommodation during any phase of the recruitment process, please let our recruitment team know.

Our Commitment to a Human-Centered Hiring Process: We comply with Ontario employment and privacy laws while using technology responsibly, ensuring every resume is personally reviewed and all hiring decisions are guided by experienced HR professionals with a fair, transparent, and ethical approach